Hi Shane,   I have already tried the factory reset by holding down the reset for about 30seconds. This did not fix the issue.   Regards, Benny ... View more

Hi Shane,    Since yesterday, some of the devices connected are not able to access internet. Sometimes, it disconnects from the 2.4GHz network and keep on reconnecting. When I changed the devices to the 5GHz network, they do not have the issue anymore. I tried rebooting the modem/router and also tried to reset it. However, the 2.4GHz network still not working great. I tried enabling the Guest network, but it experiences the same issue with 2.4GHz network. The 5GHz on the Guest network is working.   Regards, Benny ... View more