TPG has cancelled my mobile . I cant receive or make any calls. I did update my new visa card payment on the TPG ACCOUNT , it shows as there is $0 remaining and all shows as up to date. It's been two days I cant use my phone or receive calls, whenever I try to use my phone,  its says " my account has expired" I'm  loosing my cool, Im alone with 2 small kids and need to be able to receiev and make calls ASAP!!! ... View more

To whom it may concern I am currently with a disconnected mobile service because of your total negligence. I can't do or receive calls and when I do it notifies me as " my account has expired" I updated my payment details on the 16th September on your website, and provided you with my new card details. Which has been activated and valid. I am currently using that same card in all my purchases. I have a ticket receipt of that on my email , of the payment details update. Why on earth will you disconnect me when I provided you with my payment details? I AM FUMING and EXTREMELY FRUSTRATED. You website can't seem to provide any live chat to resolve any urgent/technical issue without being able to call. How can this be possible? TAKE ACTION IN ACTIVATING MY MOBILE PLAN ASAP I am alone with small kids and I can't communicate with anyone. ... View more