Help is here @joshuat,    Let's start by bringing up your account, please send us a private message and we'll go from there.    How do I private message (PM) in the community https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45   Regards,  Daisy_Dhen     ... View more