I keep getting the same emails   Dear Customer,   We recently attempted to debit your credit card for $89.99     however unfortunately this was declined by the bank. Please note that as TPG services are paid in advance, your service may be suspended if payment is not received before your billing cycle renewal.   If your credit card details have recently changed, you may update your credit card information securely at http://www.tpg.com.au/updatecc. To ensure your credit card details remain secure, please do not respond to this email with credit card information.   If you would like us to attempt the debit again, you may retry the payment at http://www.tpg.com.au/support/retry-payment.   If you have any queries, please contact TPG Customer Service on 13 14 23 (option 3) or visit our Support page at http://www.tpg.com.au/support.     Regards   TPG Internet   26/11/2024   Reference: ccvale 3296471                                                                                                                                       Moved or changed your payment details?  Update your details   online at https://www.tpg.com.au/account/ Tax invoices can be viewed at: https://www.tpg.com.au/account/ Keep informed of our most current products and pricing at:   http://www.tpg.com.au/register_online/   Also I actually cant login at the tpg website from a web browser (On several computers, possibly as I am overseas atm) I get error 403 Forbidden when I try to login. However I can login via the mobile phone app and my account is up to date. I regularly get these tpg emails and they have all of the correct URLs in the typical format of a legit tpg email, quite convincing.  ... View more

It was sent to Jerico "Postmaster" on 17/11/2023 Thanks heres a copy Hi Jerico, Below is the message header As I suspected tpg spamchecker blocked it? Regards Craig   From: ccvale@tpg.com.au [mailto:ccvale@tpg.com.au] Sent: Friday, 17 November 2023 1:25 AM To: craig@aabiocannabis.com Subject: No Subject   Return-path <MAILER-DAEMON@spool-host17.tpgi.com.au> Received from deliver ([unix socket]) by spool-host17.tpgi.com.au (Cyrus v2.4.13) with LMTPA; Fri, 17 Nov 2023 01:19:27 +1100 from rpt-glb-asav1.external.tpg.com.au (rpt-glb-asav1.external.tpg.com.au [60.241.0.10]) by mx1.tpgi.com.au (envelope-from ) (8.14.7/8.14.3) with ESMTP id 3AGEIGLs028618 for <ccvale@tpg.com.au>; Fri, 17 Nov 2023 01:19:23 +1100 from localhost by rpt-glb-asav1.external.tpg.com.au; 17 Nov 2023 01:19:06 +1100 Message-id <e180d8$9570tc@rpt-glb-asav1.mgt.tpgtelecom.com.au> Date 17 Nov 2023 01:19:06 +1100 To ccvale@tpg.com.au From "Mail Delivery System" <MAILER-DAEMON@rpt-glb-asav1.external.tpg.com.au> Subject Delivery Status Notification (Failure) Mime-version 1.0 Content-type multipart/report; report-type=delivery-status; boundary="IKuEg.62aMpql/n.5Dic6UK0bAo.DZFn/L6" X-spam-status No, score=6.0 required=10.0 tests=ALL_TRUSTED,FSL_BULK_SIG, HTML_MESSAGE,RAZOR2_CF_RANGE_51_100,RAZOR2_CHECK,T_SCC_BODY_TEXT_LINE autolearn=disabled version=3.4.2 X-spam-level ****** X-spam-checker-version SpamAssassin 3.4.2 (2018-09-13) on spamd-v9.tpgi.com.au To me it looks like tpg's  SpamAssassin 3.4.2 (2018-09-13) on spamd-v9.tpgi.com.au blocked it?   ... View more

That was already done a couple of days ago Thanks ... View more

Here is the message header it looks like it is TPG's SPAM server that is knocking back the particular URL Thanks   Return-path <MAILER-DAEMON@spool-host17.tpgi.com.au> Received from deliver ([unix socket]) by spool-host17.tpgi.com.au (Cyrus v2.4.13) with LMTPA; Fri, 17 Nov 2023 01:19:27 +1100 from rpt-glb-asav1.external.tpg.com.au (rpt-glb-asav1.external.tpg.com.au [60.241.0.10]) by mx1.tpgi.com.au (envelope-from ) (8.14.7/8.14.3) with ESMTP id 3AGEIGLs028618 for <XXX@tpg.com.au>; Fri, 17 Nov 2023 01:19:23 +1100 from localhost by rpt-glb-asav1.external.tpg.com.au; 17 Nov 2023 01:19:06 +1100 Message-id <e180d8$9570tc@rpt-glb-asav1.mgt.tpgtelecom.com.au> Date 17 Nov 2023 01:19:06 +1100 To XXX@tpg.com.au From "Mail Delivery System" <MAILER-DAEMON@rpt-glb-asav1.external.tpg.com.au> Subject Delivery Status Notification (Failure) Mime-version 1.0 Content-type multipart/report; report-type=delivery-status; boundary="IKuEg.62aMpql/n.5Dic6UK0bAo.DZFn/L6" X-spam-status No, score=6.0 required=10.0 tests=ALL_TRUSTED,FSL_BULK_SIG, HTML_MESSAGE,RAZOR2_CF_RANGE_51_100,RAZOR2_CHECK,T_SCC_BODY_TEXT_LINE autolearn=disabled version=3.4.2 X-spam-level ****** X-spam-checker-version SpamAssassin 3.4.2 (2018-09-13) on spamd-v9.tpgi.com.au ... View more

@BasilDV  You quote "As the error said, your email was rejected as SPAM." Yes there is no message header or information in the email as an attachment so who rejected the email? Strange that there is no message header from the telstra email server. Yes it is only the URL that I sent to the recipient that is being blocked. All other emails get through to him/her. Thanks! but how can you be sure that the Telstra server blocked and rejected it as there is no information in the email. (I use microsoft outlook pop3 client) here is the sort of stuff you get from an email server when an email is blocked or rejects an email) Reporting-MTA: dns; mta653.syd.oss-core.net X-Postfix-Queue-ID: 3C3ADB11 X-Postfix-Sender: rfc822; XXXX@tpg.com.au Arrival-Date: Wed, 25 Oct 2023 06:19:36 +0000 (GMT) Final-Recipient: rfc822; xxxxxx@hotkey.net.au Original-Recipient: rfc822;xxxxxx@hotkey.net.au Action: failed Status: 5.2.2 Remote-MTA: dns; mailstore03.service.sydnmtc.int.oss-core.com Diagnostic-Code: smtp; 552 5.2.2 <XXX@hotkey.net.au> Quota exceeded (mailbox for user is full or email sent exceeds users quota) This is the sort of message you get from a server when something is rejected. I am thinking that the email I got from System Administrator!! Sytem Administrator of what system??? TPG Telstra where? Just not happy that a mail is blocked by AI and there is no valid way of checking where and who blocked it in reality! Cheers I wish I had valid info about how and who blocked it! Are you sur TPG didn't block it? ... View more

I had the same issues as well where incoming mail was really slow and when I got a security verification it often timed out and I could not verify stuff! Also I was missing some mail that people sent me. I even got them to send the mail cc to my gogle account which worked. I have noticed that this now improved  It is probably something to do with changes tpg are making with email. i.e. email  will (iiNet, Internode, and affiliates) be managed and provided  by TMC after November 2023. Seems to be O.K. now.   After testing the problem I mentioned earlier about emails with URL's in them being rejected by the mail "System Administrator"  It is only this one site (URL) Gadgets Laboratory  https://gadgetslaboratory.com  that I have had a problem with. I was interested in a camera they had and sent it to a mate. Maybe they have been guilty of sending spam and they have been banned. Maybe Postmaster at TPG can tell me soon.  ... View more