Hi TPG Team,   Good morning! I filled out a cancellation form yesterday, and I got a cancellation confirmation e-mail today. Does that mean my account will be canceled on the day I asked for it? Just to make sure, 'cause I saw some customers didn't receive this confirmation e-mail, which makes me question its authenticity. :( ... View more

Hi TPG team,    I would like to cancel my service after Nov 3rd. And I called your service number but no one answered my call after waiting for more than 40 minutes. I checked this community for help and filled out the online cancellation form but some kind people noticed that it can not work sometimes.   I can not reach out to anyone to pm on this community website. Please help me with that. ... View more