TPG Community

JS11 · ‎20-11-2023

Thank you Shane - yes still have no internet. But after 3 x 1 hour on hold calls to TPG - purchasing a new modem - per one of the person’s recommendation. To only be told on the 3rd call that we have no signal . An nbn technician is booked for Wednesday morning to come - hopefully fix the issue.

JS11 · ‎18-11-2023

Needing help with internet outage since 11am yesterday 17/11. Looked at nbn outages & nothing showing for our address. Checked tpg outages & same. Have tried calling for assistance but been on hold over an hour each time. Haven’t got time to stay on any longer each time. Need help as over 30 hours no internet. Just stopped & have tried all the on: off .

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About JS11

Re: Internet out

Internet out