This is the message that I get Wrong Username and password try again I have reset it several times and still doesn't work. I am using Google Chrome. The message they are getting This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: email@example.com host 220.127.116.11 [18.104.22.168] SMTP error from remote mail server after RCPT TO:<firstname.lastname@example.org>: 550 #5.1.0 Address rejected.
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I am very unhappy with the service from TPG. I have called multiple times to try and fix my email and keep getting told that they have escalated the issue and I will have a return phone call. I have made calls on the 27/10, 31/10, 3/11, 14/11,15/11, 17/11 waited for 2.56min to get through they were supposed to call me back with 24 hours. Called again on the 19/11 waited for 46 min and they hung up I don’t have the time to sit on the phone when I am trying to run a business. I then called again on the 20/11 waited another 50mins only to be told that they had escalated the issue and I would be receiving a call back I will not hold my breath it could be the last one. I have rung again today and was on the phone on hold after speaking with a consultant and the call dropped out after 1hr 20mins. I have rung them back again and I am still on hold at the moment. I have also emailed the complaints department and no one as returned my email. I would appreciate a call back and the matter resolved immediately otherwise I will be in contact with the Ombudsman and whatever government department I need to solve this issue. I am losing money and business as I cannot use my emails however I am still paying for a service that I am not receiving. I am being told by people that now my email are bouncing back to them. Its seems that whenever people register for the messaging they have trouble with their emails. I can lodge into my account by not my post office. PLEASE RESOLVE THIS ISSUE URGENTLY
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