I had your Provisioning Case Manager contact you about this concern. It seems like it was already discussed with you that we're still waiting for an update as to the progress of the order and that the adjustments will be requested pertaining to the payment that was posted once the issue has been resolved.
Further updates pertaining to this case will be provided to you directly by your assigned Case Manager. However, if you have other concerns, don't hesitate to let us know.
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