hi there,   I would like to cancel my TPG NBN service as I have signed up with a different provider. Please advise how I go about doing this.   Thank you Henry ... View more

hi there,   First time community user so sorry if I am not in the right post.   I am a long time TPG customer and have noticed that my NBN at home is dropping out quite frequently with high pings/slow internet speed, which sometimes improves after I turn my modem/router off and on. I wonder whether it is the fact that my Huawei Modem (HG659), which I think I have had for a while, is the source of this problem. I was hoping to be able to upgrade my modem, but noticed that I will need to PM a moderator with further information (just don't know how to do this).   Can you help?   Thank you.   Henry   ps - I understand that my place of residence will be getting an upgrade to FTTP afterwhich I can upgrade my plan. I have not heard if/when this will occur. ... View more