I KEEP SEEING YOUR MESSAGES EVERYWHERE: Help is here, we are keen to help. It makes me angry, a lot of people internet still off, not working, an issue that is on TPG side and there is no help at all. Just provide an answer like: We identified the issue, technicians are working on it, provide reasons and explanation. Sounds better. ... View more

I think I already sent it twice. no answer. ... View more

Still off. Since yesterday 5am. Spent New Year eve and new year with friends over and no internet, no music, alexa, no movie, or games. I have decided ai will cancel TPG. I am done. Where can I cancel it on my account? I am going for a better service. ... View more

I wouldn' do that if I was you. ... View more

not on your end. same problem here. dsl off. nbn box upstream light keeps flashing. time to move on. ... View more

Last week when I had this issue. I did following: Access you routing admin: - Connect to your wifi (Even without internet) - Open the browser and type the IP address: 192.168.1.1 - The routing account will pop up. - If you did not change the routing account username and password, the default login details would be: usrrname: admin password: admin - Go to TAB advanced and then Network, look for a tab called: DLS, choose the option to re-sync DLS, then click save. Shut down the NBN box and Modem, turn back on. I am not sure if TPG actually fixed the problem on their side or if by doing this I fixed the problem. This time, is down again, and nothing I do seem to fix the problem. I am moving away from TPG very tyring and stresseful. ... View more

Same here, Just get a new service provider in the new Year. TPG has been a joke. Terrible client support when calling them. Outages quite often. First in the christmas eve, now in the new year's eve, it extremely frustrating. No comms from TPG or notifications about the outages, you click on the service status of the website and they say: ALL GREEN working fine, but that page is just a static page that there is no real live updates. ... View more