Hi Ahra there's no point sending you a private message. I've spoken to someone from cancellations team and said yesterday that she will follow up my case personally. its 4:06pm today still no update from her. Just shows how communication works at TPG. when you promise something you should have integrity and follow it through. thus i dont have any faith in sending a private message to you coz i know there wont be any action on this. By reading through the threads it just shows how poor TPG manage client care and customer service. Anyway i dont want to make more complaints and negative comments in this thread I'm fairly new client here but its not a good start on my end thats why I'm just moving on. bad luck for the people who are stuck here. attached is my current speedtest. ... View more

i joined 6 days ago didnt know this is how ^&% there service. I'm cancelling mine today i spoke to someone yesterday saying im on a 6 months contract and i have to pay to cancel. bunch of trash &*^% in this service. wont recommmend this to anyone.  ... View more

I'll give my connection 1/2 days to settle then if the drop outs still continues, I will just cancel the service. NO point in me staying here and hope for the best when there are other providers who can do better. I just signed up 5 days ago and I had no idea this is how **ty its been with other clients for the past months. ... View more