Hi TPG, I've written to you, tried calling you 5 times without speaking to anyone (technical team NEVER answers and I have to waste 40min waiting with your boring music and eventually give up). I even called sales team - of course they'd answer immediately - but they transfer to the technical team - I told the sales team there is no use transferring me given noone answers in the technical team - she reassured me they'd answer immediately as she'll call them directly. It just went to the same old music and noone ever answered - waited 15 min but noone answered. I had already waited 40min in a previous call so what's the point? The 5G wifi hardly works and it's not for heavy downloads. It's often just opening an email - how can TPG wifi not handle such basics? Email, google meetings, zoom meetings, opening a webpage, all the basics don't work. How can you make us pay monthly fees when you provide hardly any internet? Then you won't even answer phone calls or emails to receive the help we need. I have been trying to reach you since November. We are utterly frustrated by TPG and hope you can change this urgently. ... View more