My 91 year old neighbour has lost her Internet connection. When I checked, the Archer VR 1600 router did not show an active WAN connection to the Arris CM8200B HFC NBN modem. I have restarted both devices. I have the same connection type and by exchanging the routers have confirmed that her router is working ok. I have also replaced the Ethernet patch lead between the devices - still no connection. Seems to be a faulty NBN modem, possibly due to the electrical storm Friday night. (My equipment is all on a UPS) ... View more