Ok, as promissed, update after calling to TPG: some time ago there was a migration of accounts to new portal. Somehow I didn't see any Emails about, but old Customer ID (7 digits) was replaced with new one (10 digits). Not having properly setup the new account I had this message ("Something went wrong, etc"). Trying to use mobile number as login didn't work either. I had to request reset password using my mobile number as ID. I did this with TPG on the call and I think SMS with the required link didn't come automatically, but they sent it to me and after that I could login using my mobile and could find out my new ID in this account.  Waiting time on the call sometimes long, but they have this option to call back when operator is available. I tried that and it worked fine, didn't have to spend 20 minutes listening to "relaxing" music. All good for me now. ... View more

Is there any updates on this? I have the same issue: I log in into old portal (cyberstore.tpg.com.au), then click on "Looking for your other services?", it seems to start loading my account info at myaccount.tpg.com.au/dashboard, but gives "Something went wrong" message. I tried in different browsers, it does the same thing. Will be calling to support tomorrow, hopefully they can do something about it. Will update here on results ... View more