I have been having multiple and extended dropouts for at least 2 weeks. Tech guy tested all cabling and modem, and said there was a connection issue at the pole in the street, which he "fixed" Still same issue, late yesterday received sms saying the tech would be at my place 0800-1200 today, i must be home. Answer Y/N. Answered No. Next sms said to start the process again, new appointment will be advised. B****** hell, already spent 2 hours+ waiting on phone previously. Tech has already tested all cabling and modem on site so why do i need to be home? I have happily been with TPG for many years but not happy with the recent email transition to "Message Co" (missing and delayed emails) and now on-going broadband dropouts and slow response. ... View more