I just upgraded from the 50 Mbps plan to the 100 Mbps. Received a confirmation to say that my NBN plan change has been completed and restarted the router a number of times, however the speeds i'm getting identical to what i had previously on the 50 Mbps plan. ... View more

I just upgraded from the 50 Mbps plan to the 100 Mbps. Received a confirmation to say that my NBN plan change has been completed and restarted the router a number of times, however the speeds i'm getting are nearly identical to what i had previously on the 50 Mbps plan. ... View more

I just upgraded from the 50 Mbps plan to the 100 Mbps. Received a confirmation to say that my NBN plan change has been completed and restarted the router a number of times, however the speeds i'm getting are nearly identical to what i had previously on the 50 Mbps plan. ... View more

I have been attempting to change my plan, but I keep encountering an error with the message "< E:adsl_comm:thread_exists >." I reached out to customer support, and they assured me that the issue would be resolved within five days. However, it has now been a week, and the problem persists. ... View more