Finally spoke with a tpg consultant. She confirmed my made in China mobile does not have network connectivity to VoLTE in its settings for 4g and 5g service access. Only bought it one year ago. Buyer beware Had to buy a new phone to access voice calls! Will keep it just for its camera quality. That. Or throw it out ... ... View more

So helpful! Thank you. Three call back requests to TPG support. Still waiting for the call back.   ... View more

Burwood East. Mobile phone outage. Incoming mobile calls go to voicemail. No outgoing calls. Reactivated my mobile several times. Sat waiting in the TPG technical support queue for 22 minutes. Call picked up. They disconnected. Tried again. Long wait. Disconnected. Took up the offer of the call back because the recording indicates there is a longer than usual wait time.  ... View more