TPG Community

Digimont · ‎25-01-2024

I've solved the call problem myself (thanks internet). Meanwhile, the feedback about your app, website etc remains valid.

Digimont · ‎25-01-2024

I actually found this solution online myself and was coming here to close this and also to tell you how to do it!

Digimont · ‎25-01-2024

Additional: From reading of other people's issues... My phone says VoLTE calls aren't supported by the CARRIER. I cannot access the setting to change it. According to kimovil.com, Vodafone supports B1 (2100), B3 (1800), B5 (850) bands and my phone supports all 3.

Digimont · ‎25-01-2024

I'm having the same problem on a Xiaomi Redmi K20 Pro. My gut is telling me we've been cancelled!

Digimont · ‎25-01-2024

I'm trying to get help and have resorted to the TPG Community, but cannot find a category for posting questions about mobile phone issues. - TPG Phone app, when I click on support takes me back to the login (when I'm already logged in). - TPG "My account" does the same - Online chat does not seem to be available - I cannot make or receive calls (so I can't ring). - SMS works fine, both send and receive. - Mobile data works fine. Network is set to auto-detection and showing as TPG (4G). I have 5 bars. Phone is a Redmi K20 Pro (doesn't support 5G) Please help!

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About Digimont

Re: Where's the mobile phone forum?

Re: Xiaomi phone can send and receive sms but can't make or receive calls January 2024

Re: Where's the mobile phone forum?

Re: Xiaomi phone can send and receive sms but can't make or receive calls January 2024

Where's the mobile phone forum?