Hi, I no longer want to pay for the next invoice (due on 06/07/2023) and onward for my mobile sim plan. I would like to keep my current phone number to the new mobile provider. It's mean that the current TPG sim card can't be deactivate before the new sim card from the new mobile provider is activated?    How can I cancel the TPG mobile sim card before the next invoice due (06/07/2023)? ... View more

Hi,       How should I notify TPG if I want to disconnect the nbn for a few months then reconnect it after that? Can I notify TPG to Disconnect/reconnect the nbn even I’m oversea (e.g. throught email)? Do I need to pay for setup fee and modem delivery fee again for reconnection? I'm not in a contract.    ... View more

already received an email and SMS saying that the NBN service is active but the internet and DSL light are still off after I turn it on for an hour.   I waited for 15 mins but still no one to pick up my call.  ... View more