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royavee8 · ‎23-03-2019

I informed you on Wednesday this was the case. To be honest I’m really not happy and I expect reimbursement for no service for an entire week and poor response to resolve the issue. Will the approval take long? Or am I still not going to have a new modem on Monday either and another week without internet and home phone?

royavee8 · ‎22-03-2019

Hi, Thanks. No, the modem still doesn’t even power on! Still no wifi or home phone. It’s nearly been a week and our mobile data useage is going to cost a lot now. Please help us as soon as possible. Thanks.

royavee8 · ‎20-03-2019

Just saw the email there is maintenance. I will wait till 22nd for this to be resolved. Thanks.

royavee8 · ‎20-03-2019

Hi, my modem has not been working since 18/3/19 around 2pm, even the power does not turn on! I have tried other power sockets and still nothing. It appears the modem is broken. Could this please be rectified immediately as my family has to use our phone data and there is no response when I call TPG. Thanks so much.

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Re: Modem doesn’t work

Re: Modem doesn’t work

Re: Modem doesn’t work

Modem doesn’t work