Hi Riezl Thank you for checking up on this for me.   ... View more

I called yesterday to action the cancellation of my NBN service as my new house does not have NBN yet. The guy i spoke to was meant to send me an email with details of where to send an email for it to happen, it never came through.   After not receiving the email, I sent an email with all my details to your contact us form online, but i want to be sure this will be sufficient. Can you please confirm this?   I have been a customer for 6 years at my current house, plus a good 10 years at my parents place, the only reason i need to part ways, is due to the fact you can't provide service there. I will be back when NBN is available. ... View more