Hullo again. i rang tpg. they were helpful but cannot remove the greyed-out mail filter option. They suggested i reset my filitering options to low (normal) and will ring me to see how that goes. otherwise I guess two other options to consider there are, No filtering or Send spam to inbox but labelled spam. Fingers crossed. ... View more

Thank you. TMC responded very quickly, and directed me to tpg again. I am not migrated either. I have sent the tpg helpdesk three emails, with no response. Very disappointing. I need to re-visit staying with TPG as my ISP. ... View more

Thank you. I have opted to migrate to TMC but am still using the tpg webmail client. I did email TMC twice. They replied each time that this problem was at TPG’s end.   I did not realise, until your response, that https://webmail.themessagingco.com.au/login. is a webmail portal separate to https://postoffice.tpg.com.au/login.    So thank you, I will try to log-in at the TMC portal. A very helpful reply from you! I may not yet actually be migrated, since my log-in did not work. I will contact TMC directly. Thanks again. ... View more