Hi Team   I got an email from the messaging company, so are they taking over our email from TPG?  and are these charges in the email they are talking about seperate to our tpg bill? or is it just saying what the charges are and it will be included in our TPG bill?  Also if these charges are seperate are we to sign up to something, i can not see a link in the email saying so if its not spam that is.  I have a vague memory of getting an email from them once before and deleted it thinking it was spam   Any pointers in the right direction will be greatly appreciated   Serena serena101@tpg.com.au ... View more

Hi All   I hope this finds all with something to smile about in life, having problems with email   I am having the same problems, I looked up on line what outgoing and incoming settings to use, I re-entered those same details again when I deleted my email from outlook and put it back on.   When spoke to tech support at TPG (they do not know why it’s not working on my computer or phone) when I log into my mail on the tpg web page it works fine, I also checked via web2mail and it works there also, but I want to have my emails on my computer,   I am using Microsoft Office 2010 Outlook, tech support (at tpg) suggested deleting outlook and putting it back on, after following their instructions (of which were the same of what I had done on my own)   I have another email on there that was working fine, (well until this morning) yesterday I was able to send on my phone tpg email (as long as on Wi-Fi of which is TPG) but could not when away from home and on my mobile data (different provider) changed outgoing server to other provider while out and still could not send from phone but this morning not working, pulling my hair out.   I worked in IT over several years and never have had these problems with email, oh and the email is a sub/slave email created yesterday if that makes any difference, I will log on to webmail later to see if any notifications if anyone has answered.   Thanks in advance if someone could point me in the right direction at least so I could maybe follow up from there   Cheers   Serena ... View more