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About mcawu

since ‎24-03-2019
‎06-07-2024
mcawu
Level 2

FTTB contant drop outs and slow download speed

by Level 2 in Broadband Internet
‎06-07-2024 12:13 PM
‎06-07-2024 12:13 PM
Hi, My FTTB service has been getting frequent drop outs since Friday night, when I tried speed test it is getting 10Mbps download and then gets error when doing  upload test.  It happened last weekend as well, then the service seems to be  stable during the week days then it degraded again from Friday night.  Is anyone expericing the same issue ... View more

Re: FTTB modem hangs frequently

by Level 2 in Broadband Internet
‎07-12-2020 09:38 PM
‎07-12-2020 09:38 PM
thanks i will give it a try. ... View more

FTTB modem hangs frequently

by Level 2 in Broadband Internet
‎06-12-2020 02:51 PM
‎06-12-2020 02:51 PM
Hi,  My FTTB modem (TP-Link Archer VR1600v v1, firmware: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n), hangs almost everyday and I can't even connect to its Admin console. It would work after I powercycle the modem. In the log I noticed this, is it normal: ID Time Type Level Log Content 1 2020-12-06 14:48:18 DHCPC Notice Recv no OFFER, DHCP Service unavailable 2 2020-12-06 14:48:15 DHCPC Notice Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 3 2020-12-06 14:48:12 DHCPC Notice Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 4 2020-12-06 14:48:07 DHCPC Notice Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 5 2020-12-06 14:48:04 DHCPC Notice Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 6 2020-12-06 14:48:01 DHCPC Notice Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 7 2020-12-06 14:39:20 DHCPC Notice Recv no OFFER, DHCP Service unavailable 8 2020-12-06 14:39:17 DHCPC Notice Send DISCOVER with request ip 0.0.0.0 and unicast flag 0   ... View more

international call

by Level 2 in Home Phone/Voice
‎27-04-2020 12:22 PM
‎27-04-2020 12:22 PM
Hi,  When I tried to make international call it is frequently connecting to the wrong number. Last night I managed to successfully connect to the number I want but it is connecting to the wrong number again this morning. When I check my "View FTTB Phone Service" it shows I was dialing the right numbers.  ... View more

Voip not working

by Level 2 in Home Phone/Voice
‎24-03-2019 07:18 PM
‎24-03-2019 07:18 PM
Hi,   I received my replacement modem on Saturday and it is functioning correctly except the Voip. The modem's (TpLine Vr1600v) "phone 1" indicator is no on even though the phone is connected to the "phone 1" port. Do I need to set it up in the modem?   Thanks. ... View more
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