Hi Shane the messages were from me (account name @opg). I have emailed the postmaster address as you suggested and await their reply.    ... View more

Hi Shane,   The account specialists, technical support, sales team, disconnection teams succeeded in keeping me on the phone for over an hour as I was handed off from one to the other without any solution offered.    The requirement is very simple, I have an email @TPG.com.au email address that I need any emails received forwarded to another email address outside the TPG network.    Is this something you can do?   ... View more

Hi BasilDV,   Some feedback for your account management teams. Incredibly TPG does not have any way to allow an existing customer to have an Email Forwarding Plan associated with their NBN email account and after (another) painful hour on the phone to your support, terminations team etc the only outcome is to disconnect an NBN service that we don't have any issue with, just so we can get Email Forarding on the associated email address.  Sounds a little crazy to me. Would be happy to take your call if you have another solution otherwise regrettably will be moving to another NBN provider next week it seems...  ... View more