I had the same problem where the NBN technican came and connected the NBN but couldn't get my internet connected. He said I will get contacted by someone from TPG regarding my internet. I waited the full day but nothing happened. I searched online and found this forum and realised there was no help but wait for some help from TPG. But I decided to give it a try myself. On checking my EWAN settings under Advanced > Network, I realised that my username was set but not my password. It had some default password. Entering the correct password solved my problem. I wounder why in the forum they won't answer such a simple thing. ... View more