Hi I’ve ordered a new home wifi plan under my account. 5g home broadband premium plan. While waiting for my new modem to arrive what will happen with my current wifi plan. I’m currently on unlimited broadband wifi plan. I would like to cancel that as I’m no longer using it, and only start paying for 5g plan when it arrives thank you. ... View more

Hello my wifi modem got delivered two days ago and I have set up and it runs perfectly. I just want to know how long the activation period is? I searched it online and it said it could take up to 24 hours to complete and that a sms and email by TPG will be sent to me letting me know that my service has become active. I have not received a sms nor email after 24 hours. Thanks ... View more