Hi, I need to cancel my internet account because I'm leaving Australia. I managed to find the form and submited a request on 8 June. But there's no reference number so no idea if it went through. I saw some people here were able to terminate their account by PM the staff, so I created an account. However it seems that new member cannot send private message (can't see the button when I click on an account....) Any help with this would be greatly appreciated :) ... View more