So I use a very moderate amount of data typically 500MB per day maybe a GB on heavy use days. On the first day of my reset a whopping 18.5 GB was used on my account through “Hotspot” which I never use (turned off and password protected as well). I originally thought the 85% message on the first day on my month plan was a glitch so I didn’t think anything of it, but then after two weeks I got the 100% data used message and was cut off. When I contacted support about this usage because it used basically everything on the first day, the only response I got was to either “use wifi” for the rest of the month or “spend $10 per 2GB for the rest of the two weeks, which would put me out of pocket like 30-40 dollars which is almost two months worth of my plan. I am very unhappy with the service basically responding to my data being stolen as “bad luck, wait til next month I guess” I am hoping to get something resolved with someone with a bit more care for customer service than the customer service phone line. I will be looking to go somewhere else if not. ... View more