Hi There,   My nbn connection suddenly stopped working. When i checked the  router settings it was showing  following settings DNS server, Gateway and IP address are 0.0.0.0   I  tried too   re-enter my username and password still not connecting   Not sure  what  else  i need  to  do ? unable to  connect  to  TPG support ... View more

Hi There,   I have upgraded my plan from 100mbps to 200 mbps but speed hasn't changed at all. I have recieved the confirmation from TPG saying that it has upgraded to new plan. I have been testing with Ethernet/LAN connection (not using wifi.)   can you guys please confirm the change and advise me if anything else i need to do ? ... View more

Hello,   First of all Well Done to TPG!!!!....   TPG marketing team was doing a really good job getting the new customers. In my case they were after me to upgrade my ADSL to NBN. Finally after 2 weeks they convinced me to upgrade.   I was so exicited and waited for my NBN connection. After a week TPG and NBN guys activated my service and ofcourse they took money from credit card.   They never worried to make sure that internet connection stable enough to use it. Connection is keeps dropping. Now I am chasing them every day to get my internet issue fixed.   Their answer is NBN needs to fix the issue and they don't know how many days will it take to fix the issue.   Now I don't have a stable internet connection to work from home. I have to travel to go to work. I was happy with my ADSL connection.   Any suggestions ? Why can't they escalate this issue to get it fixed ASAP ?     ... View more