I ordered a replacement sim last Thursday (28/3/19) and I still haven't received it and its the 5th April. I rarely have access to a phone so the best point of contact is email which I've raised with the TPG team 3 different times via email. I was later asked for a contact number which I would only have access to later on in the evening and even that is proving an issue as I was contacted once last night at 6pm and I didn't have access to that phone until after 10pm. The one question I keep asking over email is 'Can you confirm what date my sim was sent out' but I can't seem to get that answer. Due to having to wait this long I cannot activate my new visa card amongst other things that had to be replaced when I lost my phone because I require access to my phone for vertification. Unfortunately this is the way some organisations have set things up so unless I have this sim card I can't work effectively, pay certain bills or access certain accounts. Is there a better system in place for this sort of delivery? I happen to recieve my replacement bank card, licence and membership cards in 1-2 business days within ordering them yet this one has taken a week and I only live in Western Sydney.  ... View more