That sounds incredibly frustrating, especially given how much you're paying for the service. Here are a few steps that might help improve your internet performance: Restart your modem and router, as a simple restart can resolve connectivity issues. Ensure there are no electronic devices interfering with your Wi-Fi signal, and try to place your router in a central location. Update your router's firmware, which you can typically find in the router's admin settings. Run a speed test using a service like Speedtest.netto check your internet speed and compare it to what you're paying for. Make sure there are no background applications using up your bandwidth. ... View more