Hi, I've been having problem with high ping (latency) and really slow internet recently. I use nbn in ACT, have 2 computers but the problem happens even with the use of single computer. We cannot access to Ethernet cable as our computers are upstairs and cant connect it from downstairs storage room where the internet cable is. Could someone run the remote test on our connection? My TPG ID is same as this (martincoates). Do I have to make a phone call to do this? It's quiet hard for me to talk over the phone as I have an infant :/ Any help or assistance would be appreciated!
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