This is an extraordinary defect in TPG's email offering. In TPG's advice for Thunderbird customers it says: "Please be advised that this is a known issue with the new version released by Thunderbird." On the contrary - Thunderbird is working normally. Thunderbird on my system can send and receive email from many other email accounts. Only TPG has a problem, because TPG still uses outdated, insecure TLS 1.0 on its POP3 server. TPG's proposed solution is to weaken the security in Thunderbird, until it can interoperate with TPG's insecure email server. Obviously this is an appalling solution, unacceptable. I don't have any problem receiving POP3 email from Optus in Thunderbird. Optus's emal server supports TLS 1.2 and 1.3 and works just fine with Thunderbird 78 and greater. Axigen's POP3 server software, for example, has offerd TLS1.2 since around 2012. TPG's suggested workaround ("just weaken the security, it'll be fine") would have been barely acceptable in 1999. In 2020, it is a recipe for disaster. TPG's reputation for security is trashed. TPG need to update their POP3 server software and encryption levels as a matter or urgency. TPG guys, you need escalate this in your organisation, so the relevant managers can get the upgrade project started, ASAP.
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I've been a happy TPG ADSL customer for 10 years, and have used my @tpg.com.au address a lot, over that period. For family reasons Im 'moving to a different home, which already has NBN connected through a different service provider. So I will need (regretfully) to disconnect my ADSL service from TPG. However I'd like to keep my @tpg.com.au email addresss. Sending "please note change of email" notices to 10 years' worth of contacts is a big job. Does TPG have a facility whereby I can keep my TPG email address, without having any Internet connection through TPG? Very grateful for any info.
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