Hi @Will  Yes I managed to sort of my ASDL connection. With all the changes to cabling, looks like I had a temperamental cable.   Will wait till the NBN technician for an onsite check/installation to see if NBN can be sorted.   Out of curiosity, I have noticed that the new AC1600 modem that you sent has a completely different username/password than mine on the EWAN configuration page. Is that how its supposed to be? ... View more

Hi @Riezl , Yep, the equipment is setup are per the Setup Guide.  This morning I also noticed that the status for the installation on the TPG website is "in progress". This made it a little confusing since I received the modem, plus had emails and also a text stating "your NBN service is awaiting activation. Connect your NBN modem to avoid service disruption".  As I need my Internet for IT work purposes, I unplugged everything and went back to my ASDL modem last night and at least had Internet access. This morning I had no ADSL connection, so re-connected the NBN modem, etc. But that still does not work. So now I have no Internet at all. Whats my options going forward? ... View more