Hi It has been disconnected since February. The tv cable was used instead of a new one or through paytv. We notified our electrician and he said he won't touch it because it's an nbn issue, hence why I am now following this up with you. Can you please arrange a technician to come out and fix this asap please ... View more

Hi Shane I have the exact same problem. I have emailed your help desk team. Can you please arrange for our case to be assessed by the nbn installation team as soon as possible please? ... View more