Sorry to jump in on this thread, but we had an install due today between 1pm and 5pm. The installer rang at about 1:05 to enquire whether we had an existing phone line setup (we don't). I rang him back to let him know we have a DSL sync light and 50V across the pair ... so good signs we're still connected either to the DSL or telephone exchange. 6:10pm and he's a no show. Next steps?
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