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helen387 · ‎03-07-2019

Hi there, yes, I just received a call from the engineer and he provided me with a free wireless network model. I am very grateful to your company for your timely assistance. I am a long-time customer of TPG, and I am very satisfied with TPG's network technology quality and fast service. thank you for the help! Cheers! Helen

helen387 · ‎03-07-2019

Hi there, Thank you very much for your quick response. The engineers tested my network today. He measured the speed and the speed was normal. He found powerpoint lost. In addition, he thinks that my Huawei wireless transmitter model is too old and should be replaced with a new modal. I am very grateful to the engineers for their patience and professionalism. Looking forward to the future upgrade. Best regards Helen

helen387 · ‎02-07-2019

Hi there, I just want to ask Technician, why is my network always dropped? The wifi modem is Huawei CE0979. and sometimes speed very slow. how can I solve these problems? Recently, many people in my building have changed the telestra NBN. Whether it caused my network to drop frequently and slow？please help me solve these problem. Thank you very much. Steven

helen387 · ‎30-05-2019

Hi there, Now I understand, The company NBN really confused me. Thank you so much for your help. Helen

helen387 · ‎28-05-2019

Hi there, I received a brochure from NBN, they said that Most existing phone and internet services in Hurstville being switched off from 14 June 2019. My current plan is fibre to the building, do I have to change to NBN before 14/06/2019 ? What happens if I don't switch to NBN? Can I still use current phone and internet (fibre to the building) plan? Thanks H

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About helen387

Re: Why is my network always dropped?

Re: Why is my network always dropped?

Why is my network always dropped?

Re: NBN

NBN