why dont you publish the cancellation address on the account page? I dont accept for one moment that TPG does not allow cancellation via the account page due to the alleged need to verify the user - our login details verify us. I think that you are simply trying to make it harder for customers to leave - because most customers, like me, are fed up with the crappy service. so please publish the email address so we can cancel our slow and exy nbn services.
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