Hi, Last week I received an email from TPG saying that my NBN FTTN connection would be installed on 12/06, that I didn't need to be home etc, etc. I replied by email that I haven't received a modem from TPG as yet, and in reply received an email advising that my NBN FTTN connection would be installed on 12/06... etc etc, exactly the same as the first email; it did not address my issue with non-receipt, as yet, of a TPG modem. Please advise regarding my modem question and also advise how I will receive an email from TPG about NBN activation if I haven't installed an NBN modem yet because I didn't know the connection was active? Thank you.
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