TPG Community

Vany1 · ‎21-06-2019

Hi Jess (cancellation supervisor) I was waiting for your phone call as we emailed yesterday. but I didn’t hear from you. Cance U do not need any private phone call just cancel immediately and refund my money back. Unbelievable TPG service. Vanessa

Vany1 · ‎20-06-2019

Hi again I have spoken to one of customer service operator and said my cancellation is in progress so i have requested email me cancellation is on progress and as she said i can get refund. She said no problem she ll do now but since I haven’t heard anything from them again. I don’t understand why it’s so slow send me email to confirm that cancell is on progress. When i was joining with tpg money out of bank quick as light and confirm email was same time i was still on the phone Please cancel internet ASAP!!!!

Vany1 · ‎19-06-2019

Hi Thanks for reply me. Can i get a full amount refund?

Vany1 · ‎18-06-2019

Hi I have connected nbn service 8days ago and still can’t use internet. I spoke to technician team but they cannot figures out i have requested cancellation , it’s not my fault i have to cancel and looking for a other provider. So disappointed with tpg. I have asked cancellation they just sent me email address for cancel and no reply at all! I would like to have my money back and cancel tpg nbn internet asap!!!

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About Vany1

Internet cancel immediately!

Cancelling my internet

Re: Cancellation nbn service

Cancellation nbn service