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About Calrutherford

since ‎21-06-2019
‎28-06-2019
Calrutherford
Level 2

Re: New Connection: Low Upload Speed and Frequent Dropouts

by Level 2 in Broadband Internet
‎23-06-2019 04:15 PM
‎23-06-2019 04:15 PM
Hi, We do have 2 different phone/internet sockets in the house and we were using a flitler/splitter. We have now removed the filter/splitter and we are not actually using any landline phone. Only the internet. We are still seeing some issues with our connection. I just ran a speed test and we are only getting 0.94mbps download speed and 0.38mpbs upload speed. Is there anything else we can do to improve this? ... View more

New Connection: Low Upload Speed and Frequent Dropouts

by Level 2 in Broadband Internet
‎21-06-2019 09:43 PM
‎21-06-2019 09:43 PM
Hello,  We have just got a new ADSL 2+ connection installed in an apartment that we have just moved into. We are seeing low upload speeds (only around 0.4 to 0.5 mbps) and also frequently losing connection. We have a new modem, configured correctly and can't hear any static when checking with a landline.  Are there any other options for us to check or improve our connection?  ... View more
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