Hi Tomm, From the face of it under connection type you have selected VDSL, try and change that to residential gateway. Let me know how you go. Kieron ... View more

Hi Basil,   I have managed to work through the issue on my DLINK Cobra DSL-5300. For my FTTC connection the settings below enabled my connection.    The process was to use the wizard to setup the internet connection Step 1 VDSL - make sure to enable VLAN and enter 2 for the VLAN ID. Step 2 Select the PPPoE connection type Step 3 Enter the TPG supplied Username and Password Step 4 Setup the WIFI Name and password. Step 5 Setup Device Admin password   Then finish by selecting Next. Next go to the Setting Menu and select Internet and then IPv4 sub-menu Step 1 Change WAN Access Type to Residential Gateway Step 2 Change My Internet Connection to PPPoE Step 3 Then Save   On that same page Select the VLAN sub-menu Step 1 Enable V-LAN Step 2 Under Internet VLAN ID enter the value 2 Step 3 Under the IPTV VLAN ID enter the value (any other value other than 2) Step 4 Under the VOIP VLAN ID enter the value (any other value other than 2 and the value you inputed in IPTV) Step 5 Then Save   DLINK and TPG were a great support, so thanks.   Kieron ... View more

I have entered my correct user details into D-Link Cobra and still no connection. ... View more

Hi, I have connected the TP Link modem supplied and I connect to the internet. I have also look at the settings within TP Link modem and I did notice the user name is different from what I was told to use which was my user name without the @tpg.com.au. Also the password stored in the TP Link modem does not match what I had. ... View more

Hi, I am also using the D-Link cobra and am having issues in connecting to the NBN. Can I ask how you got yours working? Thanks, Kieron ... View more