ADSL

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Level 1a

I need to know when the TPG Technician will be bringing the new ADSL modem to connect and setup.

I am a disabled pensioner and am unable to access the modem.
Please call and inform me when a technician, so that my nurse can show where mobile is. Unfortunately she can't help us.

I look forward to hearing back from you soon. The TELSTRA Technician came and told me the phone line connections are perfect and already to go. Yet, I just need a new modem installed and programmed.
Faithfully yours, Daisy

1 REPLY 1
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Moderator

Hi @daisygaraci

 

Welcome to the Community!

 

Based on your previous escalated case, the TPG technician attended your premises last 27 March and resolved the issue within your connection.

 

Let us know if you need any assistance.

 

BasilDV