ADSL2+ not connecting to Internet

[Jinlin828]

I still can not conect to internet after the insulation was complete. I am not sure is it the problem with the phone socket or other Reason.

[Riezl]

Hi @Jinlin828,

Welcome to TPG Community!

We have located 2 active account using your community details and we'd like to make sure that we'll be working on the right one.

Please PM us your TPG customer ID, username and address.

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