ADSL2+ not connecting to Internet

[Jinlin828]

I still can not conect to internet after the insulation was complete. I am not sure is it the problem with the phone socket or other Reason.

[Anonymous]

Hi @Jinlin828,

Welcome to TPG Community!

We have located 2 active account using your community details and we'd like to make sure that we'll be working on the right one.

Please PM us your TPG customer ID, username and address.

To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community