Hi @JBMarigold
Welcome to the Community!
The phone number will be checked by our team if it can be ported. There are some cases that a phone number can't be transferred to TPG due to zoning issues.
The Email address will be checked if it can be transferred to your TPG account.
You may send me a PM with your preferred time and best number to be contacted by our NBN Sales expert for further discussion.
How do I private message (PM) in the community
BasilDV
