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Can I keep my Alphalink email address if I move to TPG's NBN?

JBMarigold
Level 2

Apparently I have to move to the NBN.

Can I keep my Alphalink email address and existing phone number if I move to TPG for the NBN, Alphalink being attached to Chariot being attached to TPG?

1 REPLY 1
BasilDV
Moderator

Hi @JBMarigold 

 

Welcome to the Community!

 

The phone number will be checked by our team if it can be ported. There are some cases that a phone number can't be transferred to TPG due to zoning issues.

The Email address will be checked if it can be transferred to your TPG account.

You may send me a PM with your preferred time and best number to be contacted by our NBN Sales expert for further discussion.

 

How do I private message (PM) in the community

 

BasilDV