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Hi,
I signed up for ADSL2+ installation and paid $179 for installation and first month prepayment. The installation never took place as planned and I spoe with an operator who counldn't give me another installation date, Can I cancel my installation and get a refund of the $179. I've spoken with Telstra today and they can switch on my internet in the next 24 hours.
Thanks
Phil
Hi @ph200382,
I apologise for the inconvenience. I am sad to know that you're considering to withdraw the application with us. I was able to locate your account using your community details.
I would like to arrange a call from one of our Account Specialists for further investigation. PM me your best contact number and preferred time today.
In case you need a reference: How to send a PM.
Cheers!
Thanks @ph200382. In case you will have additional queries do not hesitate to post it on this thread.
Let us know should you require further assistance.
Cheers!