Hi @sumeet1023,
We aplogise for the inconvenience.
We understand that you were able to be in touch with our Tech team and the case was escalated to our Engineering team for further investigation.
They're trying to arrange a TPG technician to visit the premises and help us resolve the issue.
Further updates will be given once available via SMS or phone call by the assigned Engineer.
Should you require further assistance, please let us know.
Kind regards,
BasilDV
